Steven Morganstern

Burlingame, CA 94010                                                                                    650.863.1796

stevenmorganstern@gmail.com 

 

Innovative Cyber Security Professional

Recognized as a strong team member with diverse systems experience

 

·        Strong Linux and Microsoft administration skills. RHEL/CentOS/Ubuntu/Windows Server.

·        Strong knowledge of virtualization management in VMware and AWS.

·        Protected the systems of most popular endpoint security vendor using automation.

·        Diagnosed, resolved, and globally communicated the status of issues as an incident coordinator.

·        Extensive Certificate and Software Lifecycle Management experience.

 

Professional Experience

 

DIGITALWORK - DW DATA, INC. (Remote), Scottsdale, AZ                     2020 - CURRENT

Principal Infrastructure Engineer

·        Maintain a Hybrid AWS/Bare Metal infrastructure. Ubuntu, Centos, IIS, Docker, FreeBSD and SQL.

·        Setup Prod, Dev, QA, DR, and Staging environments.

·        Implement solutions to automate and secure an online multi-vendor shared environment.

·        During the pandemic enabled businesses to develop an on-line presence.

·        Design, install, and maintain a dynamic infrastructure running on Virtual Systems. Virtual Box/VMWare.

·        Responsible for monitoring the capacity and performance of systems and maintaining fault-tolerance.

·        Ensure uptime of both internally critical and externally-visible systems.

 

DigiCert, INC. (Retained as part of Symantec acquisition), Mountain View, CA 2018 - 2020

Security SME (Subject Matter Expert)

·        Migrated PKI infrastructure services from Symantec’s managed data centers to a hybrid cloud environment.

·        Deployed to lab and production environments using Orchestration software.

·        Designed operation dashboards and configured a diverse set of enterprise level monitoring tools.

·        Trained staff and verified fulfillment of mandated audit requirements.

·        Tracked action items assigned to multiple teams until resolved.

·        Diagnosed, resolved, and globally communicated the status of issues as the incident coordinator.

·        Decreased overall issue resolution time over 200% by customizing Jira workflows.

·        Substantially reduced outage time by guiding staff as on-call manager.

·        Assisted in growing install base to over 1M endpoints after the migration of services.

 

 


SYMANTEC CORP., Mountain View, CA                2010 - 2018

SRE (Site Reliability Engineer)

·        Maintained a complex hybrid cloud environment containing Apache/Tomcat, Linux, Solaris, Windows Server, VMWare, Docker, Oracle, Puppet, SPLUNK, NetApp, F5 load balancers, Qualys, and AWS.

·        Performed SecOps orchestration and vulnerability remediation.

·        Participated in on-call duties as an issue manager in a 24x7 environment.

·        Managed and trained new employees in the use of virtualization, automation, and operational procedures.

·        Received award for automating the discovery and renewal of SSL certificates at world’s largest certificate authority preventing outages caused by expiring certificates.

·        Protected the systems of the most popular endpoint security vendor.

·        Created monthly presentations that summarized issues that inspired quick resolutions of open action items.

·        Monitored and maintained a complex CRL and OCSP global distribution system.

·        Ran okta Single Sign system before the acquisition.

 

 

 

 

VeriSign INC., Mountain View, CA                2005 - 2010

Senior IT Infrastructure Specialist, Security Group

·        Performed hardware maintenance, networking support, system build / deployment and system management.

·        Ran MSS (Manage Security Services) to deliver timely and quality firewall security services to customers.

·        Setup and maintained a complex Windows / Linux / Solaris environment running the world’s leading Certificate Authorities (VeriSign / GeoTrust / Thawte / DOD).

·        Monitored, generated, installed, and revoked all SSL Certificates.

·        Independently handled all aspects of daily web deployments including networking modifications. 

·        Resolved payments and nightly bank reconciliation issues running on SQL databases.

·        Ran the entire Pay-Flow Gateway application before its acquisition by PayPal.

·        Built, configured, and secured the Active Directory Servers utilized for heterogeneous Single-Sign-On.

·        Achieved an SLA of 99.95% uptime maintaining the RSA VIP OTP Token validation application.

·        Protected DOD and major enterprises securing underlying PKI infrastructures.

·        Recognized and rewarded for quickly resolving major PCI vulnerability using automation.

 

 

 

VISA, San Mateo, CA 2001 - 2005

Systems Engineer, Software Configuration Management   

·        Designed, engineered, installed, tested, and maintained multiple web applications and databases.

·        Performed first, second and third-level support for production and development systems and applications.

·        Mentored staff on technical issue resolution methods.

·        Specialized in UNIX and Windows integration and file sharing.

·        Performed a full range of software configuration activities including analysis, design, code modification, unit testing, integration testing, software delivery management, troubleshooting, deployment, maintenance, enhancements and documentation.

·        Setup and maintained multiple lab environments. Prepared and executed functional and automated load-based tests utilizing Rational's Development Suite that ensured problem-free code deployments.

·        Received a trophy for developing and documenting the process that resolved the Unix Change Control audit item.

 

Education

 

Bachelor of Science (BS), Computer Science, Notre Dame de Namur University, Belmont, CA

Bachelor of Arts (BA), Management, Sonoma State University, Sonoma, CA

Microsoft Certified Systems Engineer (MCSE), Quickstart Intelligence, San Francisco, CA

Cloud Computing (AWS), VMWare, Python, UCSC Extension, Santa Clara, CA

Certfied Kubernetes Administrator (CKA) Linux Foundation